What kind of food and beverage management software should be used in chain restaurants?
For chain catering, one of the biggest pain points is that it is difficult to manage the existing stores in a unified manner during the planning of food and beverage. In particular, it is more than enough for the management of shops in different regions, so more and more The choice of catering management software when planning the restaurant management system for chain restaurants will also become a trend in the future.
In 2016, the transaction volume of China's catering industry exceeded 3.5 trillion, and will continue to grow at a growth rate of more than 10%. Behind the continued growth of the industry, the scale and chain of catering enterprises have become the data of catering planning trends. As of 2016, the number of chain enterprises in the Chinese catering market has reached 1.24 million, accounting for more than 20%. However, there are still no large chain catering companies with an industry share of more than 1%. The reason is that the catering industry generally has a pain point of “even without lockingâ€.
With the expansion of the scale of operations, not only do each restaurant management have more and more control links, but the overall coordination between the stores and the stores, brand management, etc., to test the management and operation of the chain enterprises.
The development of chain enterprises should face more tests: to meet the needs of customers on the online number, call number, ordering and payment, to give customers a better dining experience; as the number of expansion stores increases, business managers supply The chain must have control, collect and analyze the data, master the demand, consumption and loss of goods in each store; in the operation process, rationally design the moving line to monitor the service quality of the restaurant.
These require information tools and means to conduct operational management and efficiency monitoring and improvement. Intelligent management tools have played a pivotal role in the growth and development of chain catering enterprises: reservation calling system, intelligent ordering system, payment system, member management system, warehouse management system and so on.
According to incomplete statistics, there are currently more than 1,000 catering software service providers on the market, which can be described as competing. However, each of them has a relatively good field and customer market. Most catering service providers only have one or two products for customer scenarios, and the standards, interfaces and data modes of each other are quite different.
It can be said that almost no software company can meet the overall catering planning needs of multi-brand and multi-format in the rapid development process of chain group merchants. China's catering industry itself has the characteristics of strong regional, scattered brands and large regional consumption differences. As an information service provider in the catering industry service provider, due to the limitations of the catering industry, it is also characterized by dispersion, small scale and strong regionality.
Just as a chain catering business owner said to the internal ginseng: at the same time, using five or six different systems, from different companies, the warehouse system can not connect to the financial system, the financial report generation must be manually operated several times, the store sales system docking Without the membership management system, it directly affects the analysis and operation of the customer base...
For large-scale chain catering enterprises, it is still difficult to form an integrated catering planning system for all aspects of the front hall, the kitchen, the supply chain, and the payment.
For large-scale chain catering, catering planning requires catering software for unified management, which is a necessity of future trends. There are indeed many catering services on the market today, but this technology is not mature enough. It is difficult to complete the docking of different areas of a chain store without a system. This is an urgent problem to be solved, but I believe that this will be realized in the near future, and it can solve the problem of restaurant planning for chain catering.
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