Beauty salons use decoration to transfer members to attract social attention
The beauty salon decoration is still not open for 3 months, and consumers who have already done the card cannot enjoy the service. The original shop has long been closed. A few days ago, the Municipal Consumer Council announced the analysis of complaints received in the second quarter. Internet services, life and social services, telecommunications, home appliances, and food safety were the top five complaint hot spots.
After consulting the enterprise registration file, the Sanshui District Consumers' Association found that the “Xinxu†beauty shop was canceled and registered on March 6. The original person in charge of the beauty shop admitted that the shop had been closed, but said that it had taken over with the new “X×香The beautiful beauty salon will sign the handover contract, and the new beauty salon will be responsible for continuing to serve the members of the old beauty salon. After mediation, members are willing to continue to receive services in the new store.
According to the announcement of the Municipal Consumer Council, in the last quarter, the Consumer Council at all levels accepted a total of 388 consumer complaints, with a settlement rate of 100%, and saved a total of 1,142,400 yuan for consumers. Among them, there were 38 complaints about life and social services such as beauty salons.
The top consumer complaint hotspot was Internet service complaints, a total of 43 cases, an increase of 60.47% over the first quarter. Due to the strong convective lightning weather in the last quarter, communication equipment equipment failures frequently occurred; individual jurisdictions accelerated the construction of wireless cities, and the commissioning of the project affected the normal use of some Internet users. Therefore, consumers reflected “wideband useâ€. There are many failures, the troubleshooting service is not timely, the network speed is not honored, and the broadband network installation work is slow."
The telecommunications industry has always been the focus of complaints. The Consumer Council of the city received a total of 32 in the last quarter. Consumers are extremely dissatisfied with the phenomenon of deductions, and often find unclear deductions on the call list. The operators are ambiguous when promoting new services, which is easy to mislead consumers, and is tempted by the free experience. After the expiration, they subscribe to the business. At the same time, consumers report that the timeliness of complaint resolution in the telecommunications industry is generally low.
Summer is the peak of buying air conditioners. The installation charges and quality problems of air conditioners have become one of the hot spots of consumer complaints in the last quarter. Some consumers have reported that when purchasing an air conditioner, the merchant promises to install the package, but the installer not only charges over-expenses for individual materials, but also charges for work at height. A brand of air conditioners charge a high-altitude operation fee for a standard of 10 yuan per additional floor.
The current status of food safety cannot be ignored. In the last quarter, there were 21 food complaints in the city. Consumers reflected that the black beans purchased in the supermarket appeared decolorized. The red meat dragon fruit was suspected of coloring. The edible oil purchased in the state-run grain store was strange. The dairy products were improperly stored during the transportation process, causing deterioration during the shelf life.
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